Terms of Service

These terms are an agreement between Car Show HQ ("we", "us") and the organization or person using the platform ("you"). By creating an account or using the service you agree to them. If you use the platform on behalf of a club or company, you confirm you are authorized to bind it.

1. The service

Car Show HQ provides tools for running car shows: event pages, online and day-of registration, payment collection through your own payment provider, spectator voting, tallying, and awards. We may improve or change features over time.

2. Your account

Keep your credentials secure; you are responsible for activity under your account. Provide accurate information and keep it current. You must be at least 18 to hold an organizer account.

3. Your events and your data

Your shows are yours. You are responsible for the events you run, including venue arrangements, insurance, the content of your pages, your liability waiver, and compliance with laws that apply to your event. Registration, voting, and inquiry data collected through your pages belongs to you; we host and process it to provide the service (see section 7) and claim no other rights to it. You may export your data at any time, and you are responsible for using it lawfully - for example, not emailing registrants marketing they did not agree to.

4. Payments and refunds

Registration payments and donations are processed by the payment provider you connect (for example Square) under your own merchant account. We are not the merchant of record, we never hold your funds, and card details never touch our servers. Pricing disputes, refunds, and chargebacks are between you, your registrants, and your payment provider. Fees for using Car Show HQ itself, if any apply to your plan, are described at signup.

5. Acceptable use

You agree not to:

• use the platform for anything unlawful, deceptive, or harmful;
• upload content you have no right to use, or that is defamatory or obscene;
• attempt to access other organizations' data or probe the platform's security;
• interfere with the service, scrape it at scale, or resell it without our agreement;
• manipulate voting results by impersonation or automation.

We may suspend or remove content or accounts that violate these rules.

6. Availability

We work to keep the platform available and fast, including automated health checks and rollbacks, but we do not promise uninterrupted or error-free operation and this agreement includes no uptime guarantee. We may perform maintenance, and where practical we will schedule it outside typical event hours.

7. Data processing

For personal data your registrants and voters submit, you are the controller and we are your processor. We process that data only to provide the service, we protect it with the measures described in our Privacy Policy, we use the subprocessors listed there, and we will tell you without undue delay if we learn of a breach affecting your data. When your account is deleted we delete or anonymize your event data within a reasonable period, except what we must keep by law.

8. Disclaimers

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose. We are a software platform: we are not a party to your events, and we are not responsible for what happens at them.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability for all claims arising out of the service is limited to the amount you paid us for the service in the twelve months before the claim arose, or one hundred US dollars if you paid nothing.

10. Termination

You can stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these terms, or discontinue the service with reasonable notice, in which case you will have an opportunity to export your data first.

11. Changes to these terms

We may update these terms; for material changes we will notify organizers by email before they take effect. Continuing to use the service after that means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law rules, and disputes belong in the state or federal courts located there.

Contact

Questions about these terms? Reach us through the contact form on the Car Show HQ site.